Objectives of the Organization:
The Delhi Government established the Public Grievances Commission to provide a forum to redress problems the public encounter in dealing with the departments of the Govt. of NCT of Delhi. The Commission has the same measure of functional autonomy and independence as the Union Public Service Commission (UPSC). Its jurisdiction includes all Government Departments / Organizations / Public Undertakings and other institutions owned or substantially financed by the Govt. of NCT of Delhi. This includes MCD, NDMC, Delhi Jal Board and Delhi Police.